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Firefox 7.0.1 Sync problems unexcpected errors and inability to close account

  • 2 cavab
  • 5 have this problem
  • 3 views
  • Last reply by skokans

skokans
skokans
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I get repeated unexpected errors from sync on the bottom of the page which suggests that sync will try again later. Since there was no syncing taking place, I removed the devices and tried to close my account to create another as suggested in the forums. I was unable to close. Keep getting the "Oh dear....." message. Is there a fix for this. Have been trying for bout 2 weeks to delete the account.

I get repeated unexpected errors from sync on the bottom of the page which suggests that sync will try again later. Since there was no syncing taking place, I removed the devices and tried to close my account to create another as suggested in the forums. I was unable to close. Keep getting the "Oh dear....." message. Is there a fix for this. Have been trying for bout 2 weeks to delete the account.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you try to reset the Sync key by generating a new sync key?

skokans
skokans Question owner
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Yes, that was the second thing I tried Found it in one of the forums. Also tried to wade through some of the sync logs from the instructions in a forum, but was hopelessly lost, except I could understand the "failure" word. Grin. Have resorted to Xmarks until I can get this figured out. It works, but doesn't do all the sync that Sync did when it was working. Thanks for the reply.