Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 cavab
  • 3 have this problem
  • 5 views
  • Last reply by John99

more options

Firefox barely opens before it crashes. It even crashes as it opens in safe mode. I have reinstalled and rebooted, to no avail.

Firefox barely opens before it crashes. It even crashes as it opens in safe mode. I have reinstalled and rebooted, to no avail.

Chosen solution

Not something I understand, but it may involve Firefox trying to use encrypted files. Are you using an admin account, and have you installed firefox in an ordinary location?

Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

Not something I understand, but it may involve Firefox trying to use encrypted files. Are you using an admin account, and have you installed firefox in an ordinary location?