Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Cannot upgrade adobe flash player (failed to initialize), shockwave flash does not appear as a plug in

  • 2 cavab
  • 98 have this problem
  • 18 views
  • Last reply by infamy

infamy
infamy
more options

various web sites stated that I needed to update adobe flash player. I clicked on link and followed instructions, then received the message "installation encountered errors - failed to initialize". So far, I have uninstalled previous versions of flash player and checked my plug ins. Noticed that Shockwave flash does not appear in my plug in list and adobe states that this needs to be active for their flash player.

I am on Windows XP and Firefox version 8. Thanks. Cameron Cassidy

various web sites stated that I needed to update adobe flash player. I clicked on link and followed instructions, then received the message "installation encountered errors - failed to initialize". So far, I have uninstalled previous versions of flash player and checked my plug ins. Noticed that Shockwave flash does not appear in my plug in list and adobe states that this needs to be active for their flash player. I am on Windows XP and Firefox version 8. Thanks. Cameron Cassidy

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.

See:

You can get the Adobe Flash Player here:

Or download the Flash Player via this page: Troubleshoot Flash Player installation for Windows

  1. Download and save the Flash installer for the Firefox browser to your desktop.
  2. Exit Firefox (File > Exit), you may need to verify that in the Task Manager (XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC, Processes tab)
  3. Start the Flash installer with a double-click on the desktop icon of the Flash installer.
  • You may have to run the Flash installer as Administrator (right-click: Run as ...) to get access rights for installing the files and modifying the registry.
infamy
infamy Question owner
more options

Hi cor-el, First off, thanks for trying to help me.

After following your instructions, I received the following message: Abort: Certificate authentication failed, please re-install to correct the problem.

This occurred when I attempted to install via my wife's user access and mine. We are the only users. Thanks. Cameron