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When a website asks me to enter the letter combination shown in the image below, no box letter or box appears. It appears in Internet Exployer and did in earlier version of FF. Am using FF 6.0. Help please

  • 4 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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When a website asks me to enter the letter or number combination shown in the image below, no box letter or box appears. It appears in Internet Explorer and did in earlier version of FF. Am using FF 6.0. Help please

When a website asks me to enter the letter or number combination shown in the image below, no box letter or box appears. It appears in Internet Explorer and did in earlier version of FF. Am using FF 6.0. Help please

All Replies (4)

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Upgrade your browser to Firefox 8 and check

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If images are missing then check that you aren't blocking images from some domains.

  • You can inspect and manage all permissions on the about:permissions page, via the location bar.
  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images permissions.default.images

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.

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Have done all your suggestions and still no luck seeing a catcha box or symbols. Thanks tho. Can't figure out why I don't have the problem in IE, just FF.

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Do you see that captcha in Tools > Page Info > Media ?