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I can no longer access websites through the location bar (address bar).

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  • 6 have this problem
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  • Last reply by Jim Black

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A few days ago, my location bar (address bar) suddenly stopped working. When I typed in an address and clicked on Enter, nothing happened - and I mean nothing. The cursor at the end of what I had just typed into the location bar just sat there, blinking at me. Clicking on the arrow at the right end of the location bar didn’t work either. On the other hand, if I clicked on a link in a website or e-mail, I would be taken right to the website at the other end of the link. And when I clicked on a bookmark, I was taken to the bookmarked site. It is only when I type or paste something into the location bar that I am unable to reach the sought after website. Exiting and then re-entering Firefox did not help, nor did rebooting my computer. I was using version 6.0.2 at the time. I upgraded to version 7.0.1; that didn’t help either. Help!!!

A few days ago, my location bar (address bar) suddenly stopped working. When I typed in an address and clicked on Enter, nothing happened - and I mean nothing. The cursor at the end of what I had just typed into the location bar just sat there, blinking at me. Clicking on the arrow at the right end of the location bar didn’t work either. On the other hand, if I clicked on a link in a website or e-mail, I would be taken right to the website at the other end of the link. And when I clicked on a bookmark, I was taken to the bookmarked site. It is only when I type or paste something into the location bar that I am unable to reach the sought after website. Exiting and then re-entering Firefox did not help, nor did rebooting my computer. I was using version 6.0.2 at the time. I upgraded to version 7.0.1; that didn’t help either. Help!!!

Chosen solution

That is a signature symptom of the "AVG Safe" extension in the Link Scanner component of AVG Free, but you don't have that extension on the computer you posted from, see http://kb.mozillazine.org/Problematic_extensions

There is also these which you don't have either

Top of Firefox window non-responsive, toolbars non responsive -- also see Problematic extensions

Try disabling the Foxit PDF creator as it has an ask.com authorship signature.

If that doesn't work see if Firefox works in Safe Mode. If it does it is probably an extension problem.

  1. Restart in (Firefox) Safe Mode with Help ("Alt+H") > "Restart with Add-ons disabled" to restart immediately (one-time) in safe mode. Do not check-mark any of the items (they are certainly not safe as they make those changes permanent).
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That is a signature symptom of the "AVG Safe" extension in the Link Scanner component of AVG Free, but you don't have that extension on the computer you posted from, see http://kb.mozillazine.org/Problematic_extensions

There is also these which you don't have either

Top of Firefox window non-responsive, toolbars non responsive -- also see Problematic extensions

Try disabling the Foxit PDF creator as it has an ask.com authorship signature.

If that doesn't work see if Firefox works in Safe Mode. If it does it is probably an extension problem.

  1. Restart in (Firefox) Safe Mode with Help ("Alt+H") > "Restart with Add-ons disabled" to restart immediately (one-time) in safe mode. Do not check-mark any of the items (they are certainly not safe as they make those changes permanent).
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Disabling Foxit PDF Creator solved the problem.

Thanks so very much for your help!