Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

weather.com looks wrong and I can't access certain features

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

Here is a screen shot of what the page looks like on Internet Explorer...

http://img861.imageshack.us/img861/2646/weatherie.jpg

Notice you can see tabs to click for the 5-day forecast, 10-day forecast, radar, etc.

Here is what it looks like in Firefox...notice the above features are covered up by a pop-up that just recently started interfering with my weather.com viewing

http://img171.imageshack.us/img171/4350/weatherfirefox.jpg

Here is a screen shot of what the page looks like on Internet Explorer... http://img861.imageshack.us/img861/2646/weatherie.jpg Notice you can see tabs to click for the 5-day forecast, 10-day forecast, radar, etc. Here is what it looks like in Firefox...notice the above features are covered up by a pop-up that just recently started interfering with my weather.com viewing http://img171.imageshack.us/img171/4350/weatherfirefox.jpg

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).