Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Keyboard input stops after a few characters

  • 1 cavab
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

more options

Suddenly, I cannot use Firefox 8.0.1. Keyboard input fails after a few characters. Sometimes (but not always), mouse input fails as well. The only button that works when this happens is the "X" (close program) button in the top right corner of the window.

The only things I changed recently were adding FlashGot and Windows Media Player plugins. Firefox worked after each installation and continued to work for at least a couple of days.

Did a complete removal including personal settings, clean installed 8.0.1 without any personal settings, but the problem persists.

I have no other keyboard or mouse input problems with any other browser or programme. (I am submitting this on Chrome browser, and everything is fine.)

Suddenly, I cannot use Firefox 8.0.1. Keyboard input fails after a few characters. Sometimes (but not always), mouse input fails as well. The only button that works when this happens is the "X" (close program) button in the top right corner of the window. The only things I changed recently were adding FlashGot and Windows Media Player plugins. Firefox worked after each installation and continued to work for at least a couple of days. Did a complete removal including personal settings, clean installed 8.0.1 without any personal settings, but the problem persists. I have no other keyboard or mouse input problems with any other browser or programme. (I am submitting this on Chrome browser, and everything is fine.)

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).