Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

User name and passwords don't show. have gone to Int Op and made those changes. The key does not show next to the firefox logo on the left side. How???

  • 2 cavab
  • 7 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have made the changes to internet options to remember user names and passwords, but they don't save. Went to "help" . They said clicking on outside of pass word prompt will hide it and to click on the "key" to bring it back. The key is not there, the user names are not saved, passwords are not saved, .....How do I get user names and passwords to be saved and show when i open those programs? Dave

I have made the changes to internet options to remember user names and passwords, but they don't save. Went to "help" . They said clicking on outside of pass word prompt will hide it and to click on the "key" to bring it back. The key is not there, the user names are not saved, passwords are not saved, .....How do I get user names and passwords to be saved and show when i open those programs? Dave

All Replies (2)

more options

Why would I reply to my own question?

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"