Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Home screen initially appears in text.

  • 2 cavab
  • 3 have this problem
  • 13 views
  • Last reply by leckers

more options

I have the BBC News set as my Homepage. (http://www.bbc.co.uk/news/ ) There has not been any problem on earlier Firefox versions, but now, on first selection after booting up computer the homescreen appears only in 'text'. If I hit the 'home' icon/button in the toolbar, the homescreen then appears correctly. Alternatively, if I hit the 'refresh' button the homescreen then appears correctly. All other opening screens open correctly. The BBC also opens correctly if set as the homescreen on Opera, Chrome, Safari or IE9 - all without the problem. Ideas? Thanks.

I have the BBC News set as my Homepage. (http://www.bbc.co.uk/news/ ) There has not been any problem on earlier Firefox versions, but now, on first selection after booting up computer the homescreen appears only in 'text'. If I hit the 'home' icon/button in the toolbar, the homescreen then appears correctly. Alternatively, if I hit the 'refresh' button the homescreen then appears correctly. All other opening screens open correctly. The BBC also opens correctly if set as the homescreen on Opera, Chrome, Safari or IE9 - all without the problem. Ideas? Thanks.

Chosen solution

Try clear cookies & cache :

Firefox cannot load certain websites


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Read this answer in context 👍 2

All Replies (2)

more options

Seçilmiş Həll

Try clear cookies & cache :

Firefox cannot load certain websites


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

Solved. Thank you. I emptied all history and cache and it seems to have done the trick.