Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One web site looks too large

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Entire web site comes up too large, does not fit in window. I've tried to reset the zoom, but each time I go to a new page in the site, it resets too large again.

Entire web site comes up too large, does not fit in window. I've tried to reset the zoom, but each time I go to a new page in the site, it resets too large again.

All Replies (3)

more options

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

You can rename the file content-prefs.sqlite to content-prefs.sqlite.old (or delete the file) in the Profile Folder to reset the page zoom on all sites.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

Modified by cor-el

more options

I've tried that, but it still doesn't work.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If you have increased the minimum font size then try the default setting "none" as a (too) high value can cause issues.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.