The Adobe Flash plugin keeps crashing. I've walked through all the steps in the article on this issue and everything I have is up to date. Still crashing. What do I do?
Not sure what other details to give you. I've done everything suggested in the article and all of the programs - Adobe Flash, Firefox - are indicated as updated to the latest version possible. What's next to try?
Not sure what other details to give you. I've done everything suggested in the article and all of the programs - Adobe Flash, Firefox - are indicated as updated to the latest version possible. What's next to try?
All Replies (1)
Have you looked at and tried to follow the advice in these two articles
Note you may submit crash reports, but as explained in the linked article you need to click to submit the report, it will not automatically be submitted. You then need to find the crash ID and report what that is.
Obvious questions are
- does flash always crash, and if not, then do you notice any patern to this
- what sites do you use when Flash Player crashes
- have you tried downloading a flash player video
does that play ok from your own computer without crashing?
Overheating may cause crashes whilst using video
- on a desktop, you need to keep it clean and dust free (take care if you suspect it needs cleaning, that you do not damage it in your attempts to clean)
- on a laptop the problem may be with using it on a soft surface that obstructs ventilation