Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, Firefox is suddenly Preventing this page from redirecting to another page

  • 2 cavab
  • 17 have this problem
  • 6 views
  • Last reply by riopup

more options

I work from home and use an online "ticketing" system. I've been using the same program for over a year, and Firefox to access it, but suddenly this week I started getting an error. Whenever I close a work ticket, I'm redirected back to the "home" page of the program. Firefox is now saying "Firefox has prevented this page from redirecting you to another page" and I have to click "Allow" in order to get back to the main screen. I've never had to do this before, it's become rather frustrating.

I work from home and use an online "ticketing" system. I've been using the same program for over a year, and Firefox to access it, but suddenly this week I started getting an error. Whenever I close a work ticket, I'm redirected back to the "home" page of the program. Firefox is now saying "Firefox has prevented this page from redirecting you to another page" and I have to click "Allow" in order to get back to the main screen. I've never had to do this before, it's become rather frustrating.

Chosen solution

See:

  • Firefox/Tools > Options > Advanced > General : Accessibility: uncheck "Warn me when web sites try to redirect or reload the page"

The setting in "Tools > Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also:

Read this answer in context 👍 11

All Replies (2)

more options

Seçilmiş Həll

See:

  • Firefox/Tools > Options > Advanced > General : Accessibility: uncheck "Warn me when web sites try to redirect or reload the page"

The setting in "Tools > Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also:

more options

I found the 'warn me...' switch in a slightly different place:

Preferences not Tools ie in

preferences/advanced/general

Unchecking solved the problem.