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"Bookmark all tabs" has quit allowing save to Bookmarks Menu

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  • 2 have this problem
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  • Last reply by cbitner

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Firefox 10.0, Windows 7 Ultimate. When I select "BAT", I get a title bar for "New Bookmarks" - just a title bar. If I expand it, I see a dialogue window for Name, Location, etc. but my existing Bookmarks Menu is not an option.

This isn't a problem on another computer running Firefox 10.0 and Windows 7 Pro.

Firefox 10.0, Windows 7 Ultimate. When I select "BAT", I get a title bar for "New Bookmarks" - just a title bar. If I expand it, I see a dialogue window for Name, Location, etc. but my existing Bookmarks Menu is not an option. This isn't a problem on another computer running Firefox 10.0 and Windows 7 Pro.

Chosen solution

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

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Seçilmiş Həll

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

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Thanks, Ed. I didn't get as far as Safe Mode. While reviewing my plugins I noticed there were updates needed to Java. After updating and restarting, the problem vanished. Don't why there would be a connection, but am happy again.