Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I can get into Hotmail, but cannot do anything with it. IE is ok.

  • 5 cavab
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

floridagirl47
floridagirl47
more options

I can get into hotmail from Firefox, but I cannot read emails, send or access anything. If someone knows how to fix this, please give me instructions. I used it just last night, but cannot use it today. I can do hotmail from IE, however. Thanks.

I can get into hotmail from Firefox, but I cannot read emails, send or access anything. If someone knows how to fix this, please give me instructions. I used it just last night, but cannot use it today. I can do hotmail from IE, however. Thanks.

All Replies (5)

Andrew
Andrew
  • Moderator
more options

Try clearing Firefox's cookies and cache and see if that helps! https://support.mozilla.org/en-US/kb/Error%20loading%20web%20sites#w_try-clearing-firefoxs-cookies-and-cache

Modified by Andrew

floridagirl47
floridagirl47 Question owner
more options

Thanks, but that was the first thing I did. I can access my mail from Internet Explorer, but not from Firefox. I want to get back to FF cuz it works better. Any other ideas?

Andrew
Andrew
  • Moderator
more options

Which version of Firefox are you using?

floridagirl47
floridagirl47 Question owner
more options

It says Firefox 3.6.26.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).