Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Our company webmail has a mini feature but in FF10, the mini feature check box is always checked and grayed out (webmail.uls.or.ug)

  • 4 cavab
  • 2 have this problem
  • 2 views
  • Last reply by Herbert7

more options

The site is identified in the question and the mini feature is there as an option but in FF10, the check box is always checked and always grayed out. This has made me stay with my FF9 which does not do this

The site is identified in the question and the mini feature is there as an option but in FF10, the check box is always checked and always grayed out. This has made me stay with my FF9 which does not do this

All Replies (4)

more options

This is an image of what I see, circled by the red ring.

more options

Ask support or help for that web mail software about that issue.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

@the-edmeister, I am still waiting for feedback on it from the gurus at FF @cor-el, tried that and it didn't work. But strangely, when I 'upgrade' to FF9, I regain full functionality.