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Writing a comment, click delete, page turns blank or a huge gold box, and hangs

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  • Last reply by Bridgette

Bridgette
Bridgette
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I upgraded Firefox from 3.625 to the 3.6.27 and when I just looked at the about it was 10.0.2. Did it do that automatically?

The problem is I am writing a comment on a blog. I make a mistake and click delete. The page goes blank and a huge block of dark tan is there instead. It totally hangs and it won't let me close it down or get out of it. This has happened 3 x so it is something that is going wrong. I got the crash report, but these aren't showing as a crash. It happened yesterday and today


Let me know what to do.

I was crashing all the time.. so I don't know which one relates to this problem. The top one that I read relates to before the upgrade yesterday. So I don't know where else to look for this problem. Nothing came up in a search that looks like a problem for others.


Report ID
Date Submitted 

bp-d5feaf9d-6b30-46de-af7b-a613a21202232/23/20124:58 PM
bp-ba257b9d-8359-41c9-8ef8-e938421202232/23/20124:29 PM
bp-1a858a86-b4f1-4df7-b6a3-94f0421202232/22/201210:56 PM
bp-5e421279-4a1f-40ef-a00c-0e26721202232/22/201210:47 PM
bp-7afe2046-8951-44e7-91b9-e910021202232/22/20129:56 PM
bp-07b1c0ba-3111-4969-ba52-c1ab221202222/22/20125:19 PM
bp-ae34a266-9e85-4345-b5da-b933d21202222/22/20124:27 PM
bp-ca3bba3d-4e6d-4a52-a604-c6dcd21202222/22/20121:08 PM
0c25162f-fe95-4745-9e41-adf2d529c0a42/21/201211:07 PM
I upgraded Firefox from 3.625 to the 3.6.27 and when I just looked at the about it was 10.0.2. Did it do that automatically? The problem is I am writing a comment on a blog. I make a mistake and click delete. The page goes blank and a huge block of dark tan is there instead. It totally hangs and it won't let me close it down or get out of it. This has happened 3 x so it is something that is going wrong. I got the crash report, but these aren't showing as a crash. It happened yesterday and today Let me know what to do. I was crashing all the time.. so I don't know which one relates to this problem. The top one that I read relates to before the upgrade yesterday. So I don't know where else to look for this problem. Nothing came up in a search that looks like a problem for others. Report ID<br /> Date Submitted bp-d5feaf9d-6b30-46de-af7b-a613a21202232/23/20124:58 PM bp-ba257b9d-8359-41c9-8ef8-e938421202232/23/20124:29 PM bp-1a858a86-b4f1-4df7-b6a3-94f0421202232/22/201210:56 PM bp-5e421279-4a1f-40ef-a00c-0e26721202232/22/201210:47 PM bp-7afe2046-8951-44e7-91b9-e910021202232/22/20129:56 PM bp-07b1c0ba-3111-4969-ba52-c1ab221202222/22/20125:19 PM bp-ae34a266-9e85-4345-b5da-b933d21202222/22/20124:27 PM bp-ca3bba3d-4e6d-4a52-a604-c6dcd21202222/22/20121:08 PM 0c25162f-fe95-4745-9e41-adf2d529c0a42/21/201211:07 PM

Modified by cor-el

All Replies (2)

cor-el
cor-el
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See:

Bridgette
Bridgette Question owner
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Those URL's about crashes don't help one bit.

These are the new crash reports that most likely apply to this problem. Yet I don't see what I can do to fix it. Clicking on delete when editing a comment is when it happens. I comment on blogs, so being able to use delete when typing is mandatory. I made a screen print of what it looks like. There are two big boxes, the initial one, and the next one on top of it when I try to close out of it. These are from yesterday, but it just did the same thing today. I only upgraded 2 days ago, and had crashes before, but not like this one. All plugins etc are updated, cache is clean.


bp-d71aa256-ed0a-4dc8-8363-2572a21202252/25/201212:53 Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

PMbp-79c11f44-64e7-4d50-88d1-2010f21202252/25/201212:45 Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE


PMbp-cf8de51e-b06f-4104-a058-7579321202252/25/201212:43 PM Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE