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Why do my settings revert to the upgrade default every time I open Firefox?

  • 5 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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I upgraded to 10.0.2 and every time I open Firefox, my home page reverts to the default and the last file I downloaded appears in the download status bar (yes, I reset my home page and cleared the status bar).

I upgraded to 10.0.2 and every time I open Firefox, my home page reverts to the default and the last file I downloaded appears in the download status bar (yes, I reset my home page and cleared the status bar).

All Replies (5)

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Please read Preferences are not saved, let me know if it helps.

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Which security software (firewall, anti-virus) do you have?

Some security software has virtualization features that can cause problems by protecting and restoring files in the Firefox profile folder.

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I tried to delete prefs.js, but was unable to because it was corrupted.

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I have Malwarebytes' Anti-Malware. I haven't run it since the upgrade, if that matters.

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You can do a disk check with the chkdsk.exe program.

If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.

Open a cmd.exe window:
Start > Run: cmd.exe <press Enter>
At the command prompt (>) type or Copy&Paste: chkdsk.exe /f /r <press Enter> (put a space before /f and /r)

If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.