Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

www.abcnews.com does not display in firefox 13 but displays . It used to work in firefox

  • 1 cavab
  • 11 have this problem
  • 1 view
  • Last reply by cor-el

Greg K
Greg K
more options

I have used www.abcnews.com in firefox for years. Running the latest firefox (13) and now abcnews does not display. I get a blank screen. Abcnews will display in IE & Safari & Chrome. Did the release to 13 cause something to change as I was on v12 before I went on vacation and everything worked fine. After upgrade just abcnews does not display

Please tell me how to fix or what to look for/

I have used www.abcnews.com in firefox for years. Running the latest firefox (13) and now abcnews does not display. I get a blank screen. Abcnews will display in IE & Safari & Chrome. Did the release to 13 cause something to change as I was on v12 before I went on vacation and everything worked fine. After upgrade just abcnews does not display Please tell me how to fix or what to look for/

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).