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In FF 13 on beatport.com I can't use play button at all. But I can use purchase button. any helps?

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As title says I can't play music on beatport.com when I after upgrade FF 13. I'm using windows 7 ultimate.

As title says I can't play music on beatport.com when I after upgrade FF 13. I'm using windows 7 ultimate.

Chosen solution

You can try to disable the Flashblock extension or make an exception for beatport.com in Flashblock. You can also try to disable one half of the extensions and check if the problem stays or goes away.

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All Replies (6)

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Hi,

Please check if this happens in Safe Mode. If the problem persists, please also try to Disable possibly problematic Plugins except the Flash plugin in Tools (Alt + F) > Add-ons.

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

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I tried test mode player works fine. I'm using these extensions.

adblock Plus 2.0.3 Add-on COmpatibility Reporter 1.1 ChatZilla 0.9.88.2 Echofon 2.4.2 Element Hiding Helper For Adblock Plus 1.2.2 Fasterfox Lite 3.9.6Lite FEBE 7.0.3.2 FireGestures 1.6.16 Flashblock 1.5.15.1 FlashGot 1.4.5 Menu Editor 1.2.7 Places Maintenance 1.3 Search Menu 2.2.1 Session Manager 0.7.9 Tab Utilities 1.2pre18 TabGroups Manager 2011.11.28.1 Test Pilot 1.2.1 Text Link 4.0.2011021601 UnMHT 5.7.0 Xmarks 4.0.6

In FF12 beatport worked fine but in 13 it's not. I wonder which an extension causes problem.

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What I'm using are adblock Plus 2.0.3

Add-on COmpatibility Reporter 1.1

ChatZilla 0.9.88.2

Echofon 2.4.2

Element Hiding Helper For Adblock Plus 1.2.2

Fasterfox Lite 3.9.6Lite

FEBE 7.0.3.2

FireGestures 1.6.16

Flashblock 1.5.15.1

FlashGot 1.4.5

Menu Editor 1.2.7

Places Maintenance 1.3

Search Menu 2.2.1

Session Manager 0.7.9

Tab Utilities 1.2pre18

TabGroups Manager 2011.11.28.1

Test Pilot 1.2.1

Text Link 4.0.2011021601

UnMHT 5.7.0

Xmarks 4.0.6

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Seçilmiş Həll

You can try to disable the Flashblock extension or make an exception for beatport.com in Flashblock. You can also try to disable one half of the extensions and check if the problem stays or goes away.

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I disabled Flashblock itself and now I can play music. But I've already disabled flash on beatport why I have still the issue.

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Some sites like Beatport may still need the Flash player. Usually for such sites you have to enable the Flash player and disable the Flash blocking add-ons. Please see this.