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I can't install your browser. I get a screen that prompt to install as user when I input my username & password nothing happens.

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  • 1 has this problem
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  • Last reply by cor-el

hbanaag
hbanaag
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My laptop is running Windows 7. When I click the installer it gives me a pop-up asking to run as Administrator/current user. I only have 1 profile/user on this system. When I input my username & password, nothing happens.

My laptop is running Windows 7. When I click the installer it gives me a pop-up asking to run as Administrator/current user. I only have 1 profile/user on this system. When I input my username & password, nothing happens.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Is that an UAC prompt?

Try to run the Firefox installer as Administrator (right-click firefox.exe: Run as Administrator).

You may need to disable your anti-virus software temporarily if you keep having problems.