Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All of a sudden when I open a website with a webcam, the webcam is blank.

  • 5 cavab
  • 12 have this problem
  • 2 views
  • Last reply by katacat

more options

Out of the blue my websites that have webcams, whether they are ustream or other, will not stream the cam. It is blank. They stream fine in internet explorer. I read something about filters, but I don't think we have changed anything and I am not sure how to find whether there is a filter on or not. Here is an example of one site.

Out of the blue my websites that have webcams, whether they are ustream or other, will not stream the cam. It is blank. They stream fine in internet explorer. I read something about filters, but I don't think we have changed anything and I am not sure how to find whether there is a filter on or not. Here is an example of one site.

Chosen solution

Thanks everyone. It took about 5 tries of installing and uninstalling adobe flash player before I found that real player was messing it up and I had to switch some things on real player. I have the cams on Firefox, but can't get them on IE. Don't want to mess up a good thing on Firefox. I think I accepted an update on Adobe. I will be scared to do that now! Thanks again. Very helpful for pointing me in the right direction. It is pretty frustrating.

Read this answer in context 👍 0

All Replies (5)

more options

Where's the example? Every time I have a problem with blank cameras, it's always because I need to update adobe flash. Have you tried that?

more options
more options

Yes. If I click on the pop-out, I get the social stream, videos and chat box, but no live cam. It is blank.

more options

I will try to update adobe flash. It is adobe 8

more options

Seçilmiş Həll

Thanks everyone. It took about 5 tries of installing and uninstalling adobe flash player before I found that real player was messing it up and I had to switch some things on real player. I have the cams on Firefox, but can't get them on IE. Don't want to mess up a good thing on Firefox. I think I accepted an update on Adobe. I will be scared to do that now! Thanks again. Very helpful for pointing me in the right direction. It is pretty frustrating.