Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox deletes downloaded file after its downloaded

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

the downloaded file is saved for example to desktop and after i close firefox the file is deleted and is not in trash bin

the downloaded file is saved for example to desktop and after i close firefox the file is deleted and is not in trash bin

All Replies (1)

more options

It is possible that your anti-virus software is deleting the downloaded files or otherwise interfering with downloading files.
You can also try to disable the real-time (live) scanning of files in your anti-virus software (temporarily) to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"