Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox does not recognise google earth plug-in

  • 2 cavab
  • 5 have this problem
  • 33 views
  • Last reply by ccvanklyn

more options

I'm using Firefox 14.0.1 on a mac OSX 10.6.8. I was on Google Maps and tried to use Google Earth but it said I needed to download the plug-in. I did this and it appears in the Internet Plug-ins folder but does not appear in the Add-ons Manager page. I've restarted FF and computer and also deleted the plug-in and redownloaded it but still when I go to Google Maps it says I still need to download it. It works in Chrome and Safari. What am I doing wrong?

I'm using Firefox 14.0.1 on a mac OSX 10.6.8. I was on Google Maps and tried to use Google Earth but it said I needed to download the plug-in. I did this and it appears in the Internet Plug-ins folder but does not appear in the Add-ons Manager page. I've restarted FF and computer and also deleted the plug-in and redownloaded it but still when I go to Google Maps it says I still need to download it. It works in Chrome and Safari. What am I doing wrong?

Chosen solution

All Replies (2)

more options

Seçilmiş Həll

Try Re-initializing the plugins database in Profile folder and check it again.


thank you

more options

Thanks ideato, your solution worked