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can't add contact to hotmail account

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  • 7 have this problem
  • 7 views
  • Last reply by user633449

Jeff T
Jeff T
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firefox is my browser. hotmail is my email. i cannot edit or add a contact to my hotmail account. if i change browsers ie. google chrome and enter my hotmail account the problem goes away. what to do

firefox is my browser. hotmail is my email. i cannot edit or add a contact to my hotmail account. if i change browsers ie. google chrome and enter my hotmail account the problem goes away. what to do

All Replies (1)

user633449
user633449
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First, try to reset Firefox. Refresh Firefox - reset add-ons and settings. This simple step will eliminate many Firefox problems with only one click.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. Upgrade your graphics drivers to use hardware acceleration and WebGL

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.