Does this happen in Firefox Safe Mode? Are you blocking images in any way?

If images are missing then check that you aren't blocking images from some domains.

• Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"

• Check that images are enabled: Tools > Options > Content: [X] Load images automatically
• Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"

• Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.image pref should be 1.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

• Don't make any changes on the Safe mode start window.
• https://support.mozilla.org/kb/Safe+Mode

See also:

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
• http://kb.mozillazine.org/Images_or_animations_do_not_load

I don't know if i am in safe mode? How does one get into safe mode? How can you tell you are in safe mode. Also i will go to another site called thottbot.com where it shows you maps of location of characters in the game wow. all i ever see is blank box where the map should be just like my black box thumbnails on Utube.

Cor-el stated: """If images are missing then check that you aren't blocking images from some domains.

   Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions" 

   Check that images are enabled: Tools > Options > Content: [X] Load images automatically
   Check the exceptions in "Tools > Options > Content: Load Images > Exceptions" 

   Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key). 

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.""""

Adstar: Ok went through these steps did not find any problems.''

Cor-el stated "Make sure that you do not block third-party images, the permissions.default.image pref should be 1."

Adstar: Ok i do not know where to look for this "1" setting?

Cor-el stated: There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Adstar: I don't know how to start firefox in safe mode ?

thanks for your help

You can use one of these to start Firefox in Safe mode:

• Help > Restart with Add-ons Disabled
• On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
• On Mac, hold down the Options key while starting Firefox

• https://support.mozilla.org/kb/Safe+Mode

Yes i was able to restart in safe mode. I looked at your links also and decided to reset Firefox. This has solved my problem. I can now see the thumbnails. :D all i got to do now is get rid of google as my default search engine and get yahoo back.

Thanks Cor-el your assistance was very detailed.

You're welcome

See this article about how to inspect prefs on the about:config page:

• http://kb.mozillazine.org/about:config

See also:

• https://support.mozilla.org/kb/Search+bar
• https://support.mozilla.com/kb/Location+bar+search

• http://kb.mozillazine.org/keyword.URL
• http://kb.mozillazine.org/Location_Bar_search