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When I click on a PDF file I can't open it.

  • 4 cavab
  • 8 have this problem
  • 10 views
  • Last reply by GlennOster

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When I attempt to open a PDF file I receive a message "Adobe Acrobat/Reader can not be used to view PDF files in a web browser." I have Adobe Reader 9+ installed that presumably opens PDF files. Is there a way to work around this problem or must I purchase Adobe Acrobat? I noticed your assumptions about my computer. I do use Windows 7 and I assume I have the latest Mozilla Firefox version, but I don't know about any of the other assumptions.

When I attempt to open a PDF file I receive a message "Adobe Acrobat/Reader can not be used to view PDF files in a web browser." I have Adobe Reader 9+ installed that presumably opens PDF files. Is there a way to work around this problem or must I purchase Adobe Acrobat? I noticed your assumptions about my computer. I do use Windows 7 and I assume I have the latest Mozilla Firefox version, but I don't know about any of the other assumptions.

All Replies (4)

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Hi,

You can try PDF Viewer after disabling the Adobe PDF plugin in Tools (Alt + T) > Add-ons > Plugins.

Customizing Firefox

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Hi GlennOster

try to update Adobe PDF plugin to latest (10.1.4.38) and check it again

also you can try to Re-initializing the plugins database to see if this solve the problem


thank you

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Thanks for your suggestions, but disabling the Adobe PDF plug in and downloading PDF viewer did not work. Still could not open a PDF file from a website. I tried the profile route, but the profiles I believe you meant did not appear.

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Another person suggested this approach, but no profile seemed to match his suggestion. Thanks.