Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why do all internet pages I open with Firefox (except Mozilla) look like they are in start-up mode?

  • 2 cavab
  • 1 has this problem
  • 28 views
  • Last reply by cor-el

fonahcus
fonahcus
more options

I have both Internet Explorer and Mozilla Firefox on my laptop. I have had this for almost 2yrs without issue. As of this morning, when I open any web page with Firefox it opens in what looks like "safe mode" or takes way too long to load then without pictures. Only text and links. I uninstalled Mozilla and Re-Installed Mozilla. I cleared cache, cookies etc. Only the Mozilla homepage shows up as expected, all other pages have a problem. I am not having this problem using IE8.

I have both Internet Explorer and Mozilla Firefox on my laptop. I have had this for almost 2yrs without issue. As of this morning, when I open any web page with Firefox it opens in what looks like "safe mode" or takes way too long to load then without pictures. Only text and links. I uninstalled Mozilla and Re-Installed Mozilla. I cleared cache, cookies etc. Only the Mozilla homepage shows up as expected, all other pages have a problem. I am not having this problem using IE8.

All Replies (2)

dumdidadida
dumdidadida
more options

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

If the problem persists, you can also try to Disable McAfee via Tools (Alt + T) > Add-ons > Plugins and check. If you have security software (antivirus, firewall etc.) installed, you may also have to delete all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see this.

AV/Firewalls Configuration

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: