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constantly clearing cache to view webpages

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  • Last reply by dumdidadida

de110066
de110066
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I have just gotten a new computer and downloaded the newest version of Firefox and began to visit different web sites. After visiting the same site such as YouTube or Hotmail more then 3 times the page will fail to load anymore other then a plain white screen with blue text all down the side of the page. If I clear the cache everything works fine until i visit the site a few times and it does the same thing. Once one site starts to do it almost every site does it till i clear the cache. What do I have to do yo keep from this happening? Below is a blog that describes the same problems i am having but no one has come up with a solution.

http://forums.mozillazine.org/viewtopic.php?f=38&t=1281685

I have just gotten a new computer and downloaded the newest version of Firefox and began to visit different web sites. After visiting the same site such as YouTube or Hotmail more then 3 times the page will fail to load anymore other then a plain white screen with blue text all down the side of the page. If I clear the cache everything works fine until i visit the site a few times and it does the same thing. Once one site starts to do it almost every site does it till i clear the cache. What do I have to do yo keep from this happening? Below is a blog that describes the same problems i am having but no one has come up with a solution. http://forums.mozillazine.org/viewtopic.php?f=38&t=1281685

Modified by NoahSUMO

All Replies (1)

dumdidadida
dumdidadida
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Hi,

If you haven't already tried dickvl's suggestions you may want to make sure of that. Additionally you can try deleting all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see this.

AV/Firewalls Configuration

If the problem persists you can also reset Firefox and check.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

You can also try setting No proxy in Firefox Tools (Alt + T) > Options > Advanced > Network > Settings.

If you have a VPN connection you can try to Clear Now the cache via Tools (Alt + T) > Options > Advanced > Network, connect the VPN, start Firefox and check. If the problem vanishes then it could be the ISP's cache/settings that may be causing the problem.