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Flash player stops

  • 7 cavab
  • 2 have this problem
  • 1 view
  • Last reply by jimbir

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This is more of a solution than a question...

I was running Firefox 17.0 and flash player 11.5.502.110. When trying to watch a video, whether on you tube or something included in an email, the video would freeze but the audio portion will continue. As soon as I moved my mouse, the video would catch up to the audio. both would play in sync for a short while then the video would freeze again.

I solved the problem by installing Flash Player 10.3.

Jim B.

This is more of a solution than a question... I was running Firefox 17.0 and flash player 11.5.502.110. When trying to watch a video, whether on you tube or something included in an email, the video would freeze but the audio portion will continue. As soon as I moved my mouse, the video would catch up to the audio. both would play in sync for a short while then the video would freeze again. I solved the problem by installing Flash Player 10.3. Jim B.

Modified by jimbir

All Replies (7)

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hello jim, it would be interesting to know what security software (anti-virus/firewall/etc.) is running on your pc? maybe it is somehow interfering with the sandbox that adobe has introduced for its flash plugin for firefox since version 11.3....

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Firewall is off. I'm using the latest versions of AVG and Superantispyware. Can't say how these affect FP all I know ie FP 10.3 works.

Modified by jimbir

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ok, as far as i know those two shouldn't be an issue... this also is discussed at the adobe forums & there the solution given is also to downgrade to version 10.3 of the plugin at the moment: http://forums.adobe.com/message/4500293

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You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
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Thanks. Don't have realplayer installed. How do I disable 11.3 protected mode? Tried disabling hardware acceleration, Didn't help

Jim

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Hello jimbir, ....."How do I disable 11.3 protected mode?" ...

it is in madperson's and cor-el's links

thank you

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Thank you. Found it.

Jim