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Place my contacts list back to the right hand side of my e mail page

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  • Last reply by Dimjim

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My contacts list in my e mail ,are no longer on the right hand side and visual when reading my mail. How can I put them back to the old system? PV3-571G OS system Windows 7 home Premium 64 bit.

My contacts list in my e mail ,are no longer on the right hand side and visual when reading my mail. How can I put them back to the old system? PV3-571G OS system Windows 7 home Premium 64 bit.

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Hi, regretfully the problem is still there. It seems that I will have to try the e mail support forums etc. Thanks for your help anyway.

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Hi,

Firefox and other browsers only temporarily displays the contents. The actual content, settings etc. are stored at the email site. So you may have to change the email settings to display the contacts list on the left. The email support/forum would be helpful. On the other hand, if there is a display problem/error, you can reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

If you would like to take a listing of the add-ons, changed preferences/settings etc. to quickly replicate the previous profile, please Copy all to clipboard (on the left of the reset button), and paste it into MS Office Excel, or OpenOffice/LibreOffice Calc, or notepad. However, it would be a good idea to check for the existence of the issue immediately after the reset.

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Hi, regretfully the problem is still there. It seems that I will have to try the e mail support forums etc. Thanks for your help anyway.