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I get only a small strip when trying to open Firefox in the non safe mode.

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  • 1 has this problem
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  • Last reply by cor-el

docmoffo
docmoffo
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Firefox window consists of only a narrow strip at the top of the window including the tool bar and I can use it only in the safe mode

Firefox window consists of only a narrow strip at the top of the window including the tool bar and I can use it only in the safe mode

All Replies (2)

iamjayakumars
iamjayakumars
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)

You can also check for problems with the localstore.rdf file and try to remove the localstore.rdf file.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder