Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do some websites randomly close a tab?

  • 6 cavab
  • 4 have this problem
  • 3 views
  • Last reply by user633449

more options

Okay, so one website bad for doing this is isohunt.com; Random times if I go to the website and enter a search term the tab will just close. Other times if I enter the URL into the address bar and hit enter it will close the tab. This is very random and does happen on other websites too but isohunt is the worst. This must be some kind of bug?

Whats going on?

It happens on every version of Firefox above 10 for me.....

Okay, so one website bad for doing this is isohunt.com; Random times if I go to the website and enter a search term the tab will just close. Other times if I enter the URL into the address bar and hit enter it will close the tab. This is very random and does happen on other websites too but isohunt is the worst. This must be some kind of bug? Whats going on? It happens on every version of Firefox above 10 for me.....

All Replies (6)

more options

First, please update to Firefox 17.0.1. Update Firefox to the latest release

Then, Reset Firefox Refresh Firefox - reset add-ons and settings

more options

Also do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

So just an update on this..... I recently reinstalled windows 7 on my system and everything has been freshly installed. I am running the latest version 17.0.1.

This issue happened again today. I went to www.isohunt.com and entered a search term and right after the tab closes on its own.

Any thoughts? It's not any malware/spyware or virus.

Either way this is a bug.

more options

Are you pressing a key combo such as Control and W perhaps?

more options

No... What does Ctrl+W do?

more options

Ctrl+W will close the tab you have open if you accidentally press it.