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can't login forum

  • 3 cavab
  • 2 have this problem
  • 10 views
  • Last reply by cor-el

wan7075
wan7075
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hi,

I have faced login problem when I tried to login to the below forum.

http://www.investalks.com/forum/logging.php?action=login

Sorry it is a mandarin webpage. Everytime when i key in the verification code, it will always show X(incorrect). But I found one interesting thing is when I turn firefox to "Private Browsing Mode", the verification code will show the correct and i can login normally. But it is not convenience for me to using private browsing as I need to key in password everytime.

I have captured the screen shot as below

[IMG]http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg/IMG http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg

can I request your help to solve my problem?

Thank you very much.

regards wan

hi, I have faced login problem when I tried to login to the below forum. http://www.investalks.com/forum/logging.php?action=login Sorry it is a mandarin webpage. Everytime when i key in the verification code, it will always show X(incorrect). But I found one interesting thing is when I turn firefox to "Private Browsing Mode", the verification code will show the correct and i can login normally. But it is not convenience for me to using private browsing as I need to key in password everytime. I have captured the screen shot as below [IMG]http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg[/IMG] http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg can I request your help to solve my problem? Thank you very much. regards wan

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Note that the cookies from a regular session and the disk cache are disabled in Private Browsing mode.

wan7075
wan7075 Question owner
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dear cor-el.

Thank you very much for your help.

your solution is works and it has solved my problem!

Brilliant thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You're welcome