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Trade Monster, Fidelity and some radio stations stopped working in Fire Fox (work in IE)

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by Andrew

budman1058
budman1058
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These open separate windows, on does not start to load and the other will not allow a log in. Radio station never finishes loading.

All ad on and plug in are up to date. Just started doing this the last few weeks. All work in IE8

These open separate windows, on does not start to load and the other will not allow a log in. Radio station never finishes loading. All ad on and plug in are up to date. Just started doing this the last few weeks. All work in IE8

All Replies (1)

Andrew
Andrew
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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