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Firefox 20 says shutdown will cancel 3 downloads but no downloads listed on download page

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  • 3 have this problem
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  • Last reply by jhep3304

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Win 7(x64) Pro. Firefox 20. When I attempt to close Firefox a dialog box pops: "If you cancel now 3 downloads will be cancelled. Are you sure you want to exit?" However, when I click the "Show all downloads" icon the resulting page shows no downloads listed.

Win 7(x64) Pro. Firefox 20. When I attempt to close Firefox a dialog box pops: "If you cancel now 3 downloads will be cancelled. Are you sure you want to exit?" However, when I click the "Show all downloads" icon the resulting page shows no downloads listed.

All Replies (2)

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Are you in Private Browsing mode?

Check that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Try to delete the downloads.sqlite file in the Firefox profile folder.

You can use this button to go to the Firefox profile folder:

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The "Always use private browsing mode" was not selected.

After posting the question I was ready to shutdown for the night so I choose the "cancel downloads" button, and then Firefox closed normally.

Today I did several downloads trying to replicate the problem under different scenarios but could not get it to repeat. If it happens again I will try the profile folder method you suggested.

Thanks (once again) for your help and easy to understand instructions.