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I am not able to access NHL.com

  • 2 cavab
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

guestr4
guestr4
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Firefox won't let me access on this computer. I can though using internet explorer. How to I fix ?

Firefox won't let me access on this computer. I can though using internet explorer. How to I fix ?

All Replies (2)

philipp
philipp
  • Moderator
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hello, as a first troubleshooting step please try to clear the cache & cookies from nhl.com and reload the page.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can also try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.