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GavelSnipe does not function on Firefox, but it does on I.E.8 (which I am now having to use) - why

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  • 1 has this problem
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  • Last reply by Welshwoody

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Can get GavelSnipe onto/into Firefox and have it bookmarked. When you cut and paste an Ebay item number into GavelS and enter your max bid and ask it to be sniped, GavelS reverts you back to the sign in page and when I return to the input screen the details I last entered have not been recorded. Just loaded the same screens in IE8 and its carried out the functions perfectly

Can get GavelSnipe onto/into Firefox and have it bookmarked. When you cut and paste an Ebay item number into GavelS and enter your max bid and ask it to be sniped, GavelS reverts you back to the sign in page and when I return to the input screen the details I last entered have not been recorded. Just loaded the same screens in IE8 and its carried out the functions perfectly

All Replies (4)

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Hello Welshwoody,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Carried out all the procedures mentioned, but the problem is just the same. Logged in to GavelS and, to test, clicked on any one of the tabs, I was the shown the log in page I migrated from a few seconds before hand. I don't like IE (any variant) and want alternative browser, but Firefox may not be the one?

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Hello Welshwoody,

Sorry that the reset didn't work for you. After looking over the gavelsnipe website it looks like it operates via a pop-up and Firefox may be blocking these pop-ups.

Please take a look at the article below for instructions on adding an exception for *.eBay.com, *.movieposterexchange.com and *.ha.com.

Pop-up blocker settings, exceptions and troubleshooting

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Again has had no effect, the problem is still the same. I have now found my own remedy and it is working fine. Remove Firefox and use IE8.