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Axcess is blocked by page demanding $300 to unblock

  • 1 cavab
  • 2 have this problem
  • 3 views
  • Last reply by philipp

blocked
blocked
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a page I'm unable to close is blocking access to my primary user account. I'm now logged on as a guest. Page is demanding $300 moneygram to unblock. Running Windows 7. alt f4, window button&-, window button&m, none will close or bypass this window.

a page I'm unable to close is blocking access to my primary user account. I'm now logged on as a guest. Page is demanding $300 moneygram to unblock. Running Windows 7. alt f4, window button&-, window button&m, none will close or bypass this window.

All Replies (1)

philipp
philipp
  • Moderator
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hello, this sounds like a generic malware/ransomware problem on your system, which isn't related to firefox in particular. this article offers some general advice on how to deal with malware: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-m...