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Horizontal scrollbar works for mouse pointer only couple pixels above a web page. The rest of it cannot be hold to use. Any ideas?

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  • Last reply by Tali

Tali
Tali
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The scroll bar at the bottom of Firefox is not working properly. If I try to hold it by mouse, it's almost impossible. It is working only for first one or two pixels from a top of this bar. The rest does not react to scrolling from side to side. Maybe it is caused by some addons. Any Ideas?

Martin

The scroll bar at the bottom of Firefox is not working properly. If I try to hold it by mouse, it's almost impossible. It is working only for first one or two pixels from a top of this bar. The rest does not react to scrolling from side to side. Maybe it is caused by some addons. Any Ideas? Martin

All Replies (2)

kobe
kobe
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

Tali
Tali Question owner
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Well I am trying it now and it is working fine in Safe mode! I'll follow the troubleshoot extensions topic. Thanks!