Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to download on certain sites (like minecraft.net), I get navigated to something called ZyXELL ZyWall

more options

I recently I to get a new harddrive and when I went to install MineCraft, I was navigated away to another site. It was a sign in page for something called "ZyWall". And thanks to the [string of expletives deleted] touch pad, the "Add exception" button was clicked for the "connection not trusted" warning window. Now I can't seem to get rid of this ZyWall redirect for downloading Minecraft. Is this. ZyWall the product of some virus? Or was it part of the "Updated Ad Blocker for Firefox 11+ 0.7.7" add on.

I recently I to get a new harddrive and when I went to install MineCraft, I was navigated away to another site. It was a sign in page for something called "ZyWall". And thanks to the [string of expletives deleted] touch pad, the "Add exception" button was clicked for the "connection not trusted" warning window. Now I can't seem to get rid of this ZyWall redirect for downloading Minecraft. Is this. ZyWall the product of some virus? Or was it part of the "Updated Ad Blocker for Firefox 11+ 0.7.7" add on.

Chosen solution

It's easy to test whether that extension is the problem: disable it, restart Firefox, and test without it.

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Based on a quick view of the extension's page on the Addons site, you might skip disabling and go straight to removal...

Read this answer in context 👍 4

All Replies (2)

more options

Seçilmiş Həll

It's easy to test whether that extension is the problem: disable it, restart Firefox, and test without it.

orange Firefox button (or Tools menu) > Add-ons > Extensions category

Based on a quick view of the extension's page on the Addons site, you might skip disabling and go straight to removal...

more options

That ad-on is very much the problem.