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Very large webpages turn into a black screen halfway down

  • 10 cavab
  • 28 have this problem
  • 1 view
  • Last reply by cor-el

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When reading a very large web document, it will suddenly turn black when scrolling down.

If the page style is set to 'basic style', it shows this problem. If the page style is set to 'no style', the problem does not show.

See attachments for above on test page - http://www.ralst.com/FriendMyFriend.HTM

Tried with multiple themes, with no difference.

When reading a very large web document, it will suddenly turn black when scrolling down. If the page style is set to 'basic style', it shows this problem. If the page style is set to 'no style', the problem does not show. See attachments for above on test page - http://www.ralst.com/FriendMyFriend.HTM Tried with multiple themes, with no difference.

Modified by Daenerys5539

Chosen solution

That is likely a problem with the background image that stop being displayed (repeated) after about 32000px and you get the background color instead.
If the default background color is dark (black) instead of the default white then you get this issue.

  • Tools > Options > Content : Fonts & Colors > Colors

This is a bug on Windows.

  • Bug 671302 - cairo-gdi: large background-images and gradients don't work beyond ~ 32735px

Please DO NOT comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Read this answer in context 👍 1

All Replies (10)

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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No difference when unchecking Use hardware acceleration when available

Same problem is also seen in Safe Mode.

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I dont get any of that, are you sure you have updated graphics drivers.

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I have the latest drivers.

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Have you cleared the cache.

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Cache and history cleared - no difference.

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can you reproduce this in a new profile?

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New profile does NOT replicate the problem. Is there a way to find out what is causing it in my default profile?

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Im not sure if the cache etc has been erased, the best thing is to transfer some content from your old profile to the new one.

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Seçilmiş Həll

That is likely a problem with the background image that stop being displayed (repeated) after about 32000px and you get the background color instead.
If the default background color is dark (black) instead of the default white then you get this issue.

  • Tools > Options > Content : Fonts & Colors > Colors

This is a bug on Windows.

  • Bug 671302 - cairo-gdi: large background-images and gradients don't work beyond ~ 32735px

Please DO NOT comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html