Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes prior to startup even in safe mode.

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by philipp

more options

Crash reporter opens immediately upon clicking Firefox. I've scanned for viruses, tried opening in safe mode, updated Firefox and restarted my computer. Most recent crash report:

bp-8f96063e-545d-491a-8f03-c953c2130820

Crash reporter opens immediately upon clicking Firefox. I've scanned for viruses, tried opening in safe mode, updated Firefox and restarted my computer. Most recent crash report: bp-8f96063e-545d-491a-8f03-c953c2130820

All Replies (1)

more options

hello, this crash seems to be caused by a traffic monitoring tool from spectorsoft that is running on the pc...