Cannot navigate back when browsing the quick list of playlists at YouTube
When you're in YouTube and click the square icon in the top right corner of the site to view the quicklist of your playlists, you are able to click the ">" button, but after doing that you cannot scroll back to the 1st playlist(s). There is the equivalent to ">" button, ("<") but it doesn't do anything.
I started firefox with safe mode to check if something is wrong with any addons but the problem remained.
What can I do?
All Replies (9)
Reload the webpage while bypassing the cache using one of the following steps:
- Hold down the Shift key and click the Reload button with a left click.
OR
- Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
- Press Command + Shift + R (Mac)
Let us know if this solves the issues you are having.
I firstly tried holding the Shift key and clicking refresh, nothing changed. Then tried the Ctrl + F5, still nothing,
Can you reproduce in Firefox safe mode, see Diagnose Firefox issues using Troubleshoot Mode
At the 1st post, I've mentioned this "I started firefox with safe mode to check if something is wrong with any addons but the problem remained. "
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
Right click on the mouse to bring up a menu. On the top there should be a button called "back'. Click on it as see if it works.
@cor-el:
- So, started in safe mode (enabling the default theme), tested, still happens.
- Disabled hardware acceleration, still happens.
- I disabled all the extensions in normal mode (not safe mode) and still the problem persists.
- No updates for the extensions were found.
To fully describe the problem, when at youtube you click your username (or the down arrow besides it) the playlists you have show up in a manner like this:
<"back arrow", playlist1(pl1), pl2, pl3, ..., "forward arrow">
At start the forward arrow looks enabled and the back arrow disabled.
Especially when you hover the mouse over the forward arrow it becomes black.
Now, when you press the ">" arrow, a button (like a box) surrounding the ">" remains at all times. I think it shouldn't (it's something like the button has stuck to always pressed).
Although, when I click at a grey area that hasn't any control the box dissapears. Yet, still the "<" arrow doesn't work.
@ptevans01, thank you for the reply, but I don't mean the back button of firefox, but the back button at the youtube site (read above "description of the problem").
Update:
The weirdest thing just happened!
By right-clicking at a grey area at youtube and clicking on "InspectElement" the back and front arrows work just fine!
Modified by chris.asl
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you have made changes to Advanced font settings like increasing the minimum/default font size then try the default minimum setting "none" and the default font size 16 in case the current setting is causing problems.
- Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
Make sure that you allow pages to choose their own fonts.
- Tools > Options > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"
I've checked these two settings and they're both the default settings you proposed.