Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get Restore to quit popping up?

  • 2 cavab
  • 1 has this problem
  • 8 views
  • Last reply by bemjr

more options

Every time I sign on, it shows Sorry but Firefox has encountered problems and the Restore shows up. I have tried restoring and shutting down. i have tried shutting down each window. I have tried clicking off of all three and nothing works.

Every time I sign on, it shows Sorry but Firefox has encountered problems and the Restore shows up. I have tried restoring and shutting down. i have tried shutting down each window. I have tried clicking off of all three and nothing works.

Chosen solution

This usually indicates that Firefox is crashing or hanging during the shut-down process. Can you spot any pattern in the sites that were in use, for example, whether they use particular plugins (Flash, Silverlight, Java)?

For general assistance with Firefox crashing or hanging, see:

Read this answer in context 👍 1

All Replies (2)

more options

Seçilmiş Həll

This usually indicates that Firefox is crashing or hanging during the shut-down process. Can you spot any pattern in the sites that were in use, for example, whether they use particular plugins (Flash, Silverlight, Java)?

For general assistance with Firefox crashing or hanging, see:

more options

Thanks - it worked