Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The links in my pdf's are not working correclty. Your in-browser viewer is bad!!!

  • 10 cavab
  • 6 have this problem
  • 25 views
  • Last reply by cor-el

more options

The viewers of the pdfs i put online should not have to download a plug-in or adjust their settings to get the pdf's to work correctly. These pdf's work perfectly fine on every other browser (INCLUDING IE!!!).

Every link in my document is off by one page. This is not cool.

If you cant fix this, why cant you go back to they old way of displaying pdfs?

The viewers of the pdfs i put online should not have to download a plug-in or adjust their settings to get the pdf's to work correctly. These pdf's work perfectly fine on every other browser (INCLUDING IE!!!). Every link in my document is off by one page. This is not cool. If you cant fix this, why cant you go back to they old way of displaying pdfs?

Chosen solution

If you let the catalog load fully, then the internal links on the first page work correctly. If you try to load a URL that has the #page=nnn on the end, then there is a problem. This bug was supposed to have been fixed many months ago (Workaround for issue 3068), but either this document has the same problem for a different reason, or the change hasn't made its way into Firefox 24.

Read this answer in context 👍 1

All Replies (10)

more options

hello, the pdf viewer is still somewhat experimental and under very active development - you could try if the same error is occurring in the current development version, which you can download as an addon from http://mozilla.github.io/pdf.js/extensions/firefox/pdf.js.xpi

in case it has the the same rendering problems, you could then file a bug report at https://github.com/mozilla/pdf.js/issues (a github account is necessary for it though) - please also provide a sample document where the error is apparent!

more options

this was not helpful but thanks for trying and i hope this is fixed soon.

more options

I see how you dont give a link, may you please provide a link?

more options

Yeah, sure http://www.gimaticusa.com/pdfs/GimaticUSAHandling.pdf

All the links are off by one page. When I click on 'open in a different viewer' they work fine.

They also work correctly in IE, Safari, Google, etc...

Thanks

more options

alright, well have a good weekend. I hope firefox can fix this soon.

more options

An 815 page PDF file?

more options

Seçilmiş Həll

If you let the catalog load fully, then the internal links on the first page work correctly. If you try to load a URL that has the #page=nnn on the end, then there is a problem. This bug was supposed to have been fixed many months ago (Workaround for issue 3068), but either this document has the same problem for a different reason, or the change hasn't made its way into Firefox 24.

more options

Is there any other solution? Open this link "http://www.gimaticusa.com/pdfs/GimaticUSAHandling.pdf" on Fire fox browser and on last page (815) , Email link not working. But in other browser like IE , chrome.. etc, it is working fine..

more options

Hi nicegaurav, it took forever to get to page 815...

I don't think those have embedded links in the PDF -- which the viewer should be able to handle. I think they are just text.

Adobe's reader has the option to detect and "linkify" text that matches a URL pattern, including web addresses and email addresses. There is a pending "issue" to add that to the PDF viewer, but I don't know how long it actually will take before it rolls out.

Enable automatic URL hyperlinking - currently says nobody is assigned

more options

Quote: Hi nicegaurav, it took forever to get to page 815.

I'm not sure why it would take forever unless it is the file size of 90 MB as there is a scroll bar and an item in the toolbar drop-down list to go to the last page.

I agree with jscher2000 that these are just a text links.