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I'm the IT manager for a newspaper in Owensboro, Ky and we have been having hangup (beach ball effect) on our iMacs that have auto-updated for version 24.

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swahler
swahler
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Hello, I'm an IT Manager for the Messenger Inquirer newspaper in Owensboro, Ky and we been experiencing a lot of hangs (or we call the beach balling) on our iMacs (mix of 10.6 and 10.7) since version 24 came out. We usually have to force quit the app to get it going again. I've been installing Chrome as a workaround but some of our web based apps don't function correctly in Chrome so I was wanting to report this and see if you have any suggestions. I've cleared everything in history and made sure Java and Flash are current. Any help would be appreciated.

Hello, I'm an IT Manager for the Messenger Inquirer newspaper in Owensboro, Ky and we been experiencing a lot of hangs (or we call the beach balling) on our iMacs (mix of 10.6 and 10.7) since version 24 came out. We usually have to force quit the app to get it going again. I've been installing Chrome as a workaround but some of our web based apps don't function correctly in Chrome so I was wanting to report this and see if you have any suggestions. I've cleared everything in history and made sure Java and Flash are current. Any help would be appreciated.

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kobe
kobe
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Does this happen on multiple computers?

Can you disable hardware acceleration as a first try.

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles: