Why does nothing appear when I select 'extensions' in the Add-on Manager?
Somehow, an extension/app called Coupon Saver (that I never wanted and which is truly annoying) has been installed. I uninstalled it on my laptop, but it needs to also be removed from FireFox. However, whenever I go to the 'Extensions' panel in the Add-on Manager, nothing comes up at all. It shows all the tabs on the right with 'Extensions' highlighted but beside it is nothing but a light blue screen. Why is this, and how do I fix it so I can removed the offending addition form my browser? Thank you for your time.
Chosen solution
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
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It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.sqlite file.
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Pleease Reply back to us soon.
Thank you!!
Thanks. That did it.
Thanks. I'll keep that in mind for the future.