Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Cannot install on tablet

  • 6 cavab
  • 30 have this problem
  • 5 views
  • Last reply by James

mumbles11
mumbles11
more options

I cannot download and install Mozilla Firefox on my Asus memo pad fhd 10 (android 4.2.2). It keeps giving me the "Package file is invalid" error. I have tried the fixes I have read about like clearing the caches on the play store and restarting. I have even done a factory reset and none of it seems to work. Any advice would be greatly appreciated.

I cannot download and install Mozilla Firefox on my Asus memo pad fhd 10 (android 4.2.2). It keeps giving me the "Package file is invalid" error. I have tried the fixes I have read about like clearing the caches on the play store and restarting. I have even done a factory reset and none of it seems to work. Any advice would be greatly appreciated.

All Replies (6)

iamjayakumars
iamjayakumars
more options

Download from official website

James
James
  • Top 25 Contributor
  • Moderator
more options

I think he is Jay. Some users do seem to get this error on the Google Play store when trying to install a app from there.

user709721
user709721
more options

Hello,

This is the list of supported Android tablets for Firefox:

Acer •Acer Iconia Tab A200 •Acer Iconia Tab A500 •Acer Iconia Tab A510

Archos •Archos 101 Internet Tablet

Asus •Asus EEE Pad Transformer Pad Tablet TF101 •Asus EEE Pad Transformer Pad Tablet TF201 •Asus EEE Pad Transformer Pad Tablet TF300T, TL, TG •Asus EEE Pad Transformer Pad Tablet TF700T •Asus Memo Pad Smart 10 •Asus Google Nexus 7 •Asus Transformer Pad Infinity

Axioo •Axioo Picopad QGN

Camangi •Camangi FM600

Cherry •Cherry Mobile Superion

Commtiva •Commtiva N700

CSL •CSL Spice Mi700

Dell •Dell Streak 7

HTC •HTC EVO View 4G •HTC Flyer

Huawei •Huawei MediaPad 7

Lenovo •Lenovo Ideapad K1

Motorola •Motorola Xoom

Samsung •Samsung Galaxy Tab 2 7.0, 8.9, 10.1 •Samsung Galaxy Tab 7.0 Plus •Samsung Galaxy Tab 7.7, 10.1

Sony •Sony Tablet S

Toshiba •Toshiba AT 200 •Toshiba Excite 7.7, 10, 13 •Toshiba Thrive

Viewsonic •Viewsonic G Tablet •ViewSonic ViewPad 7

Wellcom •Wellcom A800


Please understand that if your tablet is not on the list then we cannot provide support for it.

Sorry about that!

Curtis

James
James
  • Top 25 Contributor
  • Moderator
more options

That is list of devices that Mozilla and users have confirmed the mobile Firefox works on. It does not mean anything not listed will not work or not be supported.

Modified by James

Kevin
Kevin
  • Moderator
more options

The Asus Memo Pad FHD 10 is a Intel Atom powered device. You will need to use Firefox beta for now. We should be releasing an Intel version of Firefox for Android soon.

https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta

James
James
  • Top 25 Contributor
  • Moderator
more options

Hmm right normally I try and see what the hardware specs the tablet or phone has.