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Firefox crashes

  • 2 cavab
  • 1 has this problem
  • 7 views
  • Last reply by egger33

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Mt Firefox crashes several times a day. I have a MacBook Pro with OS 10.6.8. I have checked the crash reports but cannot determine the problem. I have updated my plugins. I have updated my Mac software.

Mt Firefox crashes several times a day. I have a MacBook Pro with OS 10.6.8. I have checked the crash reports but cannot determine the problem. I have updated my plugins. I have updated my Mac software.

All Replies (2)

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

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My latest crash report is:

bp-c231ce02-7859-4fe7-9152-63e482131108