Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've set Mozilla to ask where before downloading a file, but it keeps going directly to the downloads folder

  • 2 cavab
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

I recently upgraded from a 32bit XP Pro Windows machine to a 64bit 7 Pro Windows machine. In XP, Mozilla was set to ask where to save something before downloading and it always worked. Windows 7 Pro Mozilla is also set to ask where before downloading something, but it never asks. It just goes right to the download folder. Once something's in the download folder I can't even move the item from there to somewhere else. Do I need a special add-on or something for Win 7 Pro?

I recently upgraded from a 32bit XP Pro Windows machine to a 64bit 7 Pro Windows machine. In XP, Mozilla was set to ask where to save something before downloading and it always worked. Windows 7 Pro Mozilla is also set to ask where before downloading something, but it never asks. It just goes right to the download folder. Once something's in the download folder I can't even move the item from there to somewhere else. Do I need a special add-on or something for Win 7 Pro?

All Replies (2)

more options

Have you checked Firefox Options > General > Download?

more options

You can check for problems with preferences.

Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.